Resolved
After 8 hours and 44 minutes

AWS has reported that systems have recovered and we believe our platform is no longer affected.

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Identified
After 1 hour and 51 minutes

AWS has confirmed a network issue and is working towards a resolution.

Additional details are available here: https://status.aws.amazon.com

We will provide updates as they become available.

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Investigating

We are aware some users are experiencing slow data updates in the App.

Our team is investigating.

We apologize for this issue and will provide updates as they become available.

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Began at:

Affected components
  • Data Gateway
    • Trip Data Processing