Resolved
After 14 hours and 30 minutes

The incident is now resolved.

We apologize for the disruption.

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Matt Twyman
Recovering
After 5 hours and 51 minutes

Our team has implemented a solution for affected users. Data throughput is returning to normal.

We will continue to provide updates as they become available.

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Matt Twyman
Identified
After 2 hours and 49 minutes

Our team has identified a solution for affected users and has begun implementation

We will provide updates as they become available.

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Matt Twyman
Investigating

Our engineering team is aware of degraded performance that may be affecting some of our users.

We do not have an ETA for resolution at this time but are working to resolve the situation.

We will provide updates as they become available.

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Matt Twyman
Began at:

Affected components
  • Data Gateway
    • Cellular Network Services
    • Trip Data Processing