The incident has been resolved. Thanks for your patience.

Avatar for Matt Twyman
Matt Twyman

We have validated reports that some users are experiencing issues with assigning a device to a vehicle.

The issue has been isolated to a network protocol problem within the cell service provider platform. Their engineers are working towards a resolution.

We apologize for the issue. No ETA for resolution has been provided.

Updates will be posted as available.

Avatar for Matt Twyman
Matt Twyman
Began at:

Affected components
  • Data Gateway
    • Cellular Network Services
    • Trip Data Processing