Resolved
After 28 minutes

The incident has been resolved. Thanks for your patience.

Avatar for Matt Twyman
Matt Twyman
Identified

We have validated reports that some users are experiencing issues with assigning a device to a vehicle.

The issue has been isolated to a network protocol problem within the cell service provider platform. Their engineers are working towards a resolution.

We apologize for the issue. No ETA for resolution has been provided.

Updates will be posted as available.

Avatar for Matt Twyman
Matt Twyman
Began at:

Affected components
  • Data Gateway
    • Cellular Network Services
    • Trip Data Processing