Resolved
After 28 minutes

The incident has been resolved. Thanks for your patience.

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Identified

We have validated reports that some users are experiencing issues with assigning a device to a vehicle.

The issue has been isolated to a network protocol problem within the cell service provider platform. Their engineers are working towards a resolution.

We apologize for the issue. No ETA for resolution has been provided.

Updates will be posted as available.

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Began at:

Affected components
  • Data Gateway
    • Cellular Network Services
    • Trip Data Processing