Resolved
After 2 hours and 3 minutes

The incident is resolved. Thanks for your patience.

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Recovering
After 52 minutes

Monitoring is indicating that network traffic is no longer experiencing delays in reaching our datacenter.

Systems are recovering and should be performing at full capacity shortly.

We will continue to monitor and provide updates.

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Investigating

Our engineering team is aware of degraded performance that may be affecting some of our users.

We do not have an ETA for resolution at this time but are working to resolve the situation.

We will provide updates as they become available.

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Began at:

Affected components
  • Data Gateway
    • Trip Data Processing
  • Notifications
  • Geo-Zones
  • Mobile App
  • myBouncie.com