After 14 hours and 54 minutes

The issue has been fully resolved.

Avatar for Matt Twyman
Matt Twyman
After 2 hours and 30 minutes

We are starting to see a recovery with all affected networks.

Data should update the next time the vehicle is driven.

We apologize for this inconvenience and we are closely monitoring the situation.

Avatar for Matt Twyman
Matt Twyman

We are aware some users are experiencing slow data updates in the App.

One of our cellular network service providers is experiencing an issue and is working towards a resolution.

We apologize for this issue and will provide updates as they become available.

Avatar for Matt Twyman
Matt Twyman
Began at:

Affected components
  • Data Gateway
    • Cellular Network Services
    • Trip Data Processing