Resolved
After 14 hours and 54 minutes

The issue has been fully resolved.

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Recovering
After 2 hours and 30 minutes

We are starting to see a recovery with all affected networks.

Data should update the next time the vehicle is driven.

We apologize for this inconvenience and we are closely monitoring the situation.

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Identified

We are aware some users are experiencing slow data updates in the App.

One of our cellular network service providers is experiencing an issue and is working towards a resolution.

We apologize for this issue and will provide updates as they become available.

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Began at:

Affected components
  • Data Gateway
    • Cellular Network Services
    • Trip Data Processing