Resolved
Resolved

We believe the incident has been resolved.

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Matt Twyman
Identified

Some Canadian roaming users may be experiencing data delays. The upstream carrier is working to resolve the network issues.

While the issue exists, all driving and location data will be stored on the Bouncie device.

We don't have an ETA at this time, but we will provide updates as they become available

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Matt Twyman
Resolved

The incident is now resolved. Thanks for your patience.

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Matt Twyman
Recovering

We believe the core issue has been resolved. As the vehicle is driven, stored data should resume transmission and be available in the app or online.

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Matt Twyman
Identified

We have verified reports that some roaming users may be experiencing data delays.

The upstream carrier is working to resolve the network issues.

While the issue exists, all driving and location data will be stored on the Bouncie device.

We don't have an ETA at this time, but we will provide updates as they become available.

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Matt Twyman
Began at: