Resolved

The incident is now resolved. Thanks for your patience.

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Matt Twyman
Recovering

We have identified that between 3 AM and 7 AM Central, a cellular network routing issue prevented some data from successfully reaching our backend. The issue has been resolved, and all new driving, location, and device data will be processed normally on the next drive.

We apologize for the issue, and we will continue to monitor this closely.

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Matt Twyman
Investigating

We are investigating reports that driving data may be delayed.

We will provide an update as soon as possible.

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Matt Twyman
Began at:

Affected components
  • Data Gateway
    • Cellular Network Services
    • Trip Data Processing