Resolved

The incident is resolved. We apologize for the interruption and appreciate your patience.

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Matt Twyman
Recovering

All systems are returning to normal. For trips in progress, all data should be accurate and up to date. For parked vehicles, there may be a small delay before previous driving is reprocessed.

We apologize for this situation!

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Matt Twyman
Updated

Our system is recovering and beginning to process driving data normally. We expect delays to decrease steadily throughout the next few hours.

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Matt Twyman
Identified

We've confirmed there is a problem, we're working to resolve it.

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Matt Twyman
Investigating

We are investigating reports that driving data may be delayed.

We will provide an update as soon as possible.

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Matt Twyman
Began at:

Affected components
  • Data Gateway
    • Cellular Network Services
    • Trip Data Processing
  • Notifications
  • Geo-Zones