Resolved

The issue has been fully resolved.

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Matt Twyman
Recovering

We are starting to see a recovery with all affected networks.

Data should update the next time the vehicle is driven.

We apologize for this inconvenience and we are closely monitoring the situation.

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Matt Twyman
Identified

We are aware some users are experiencing slow data updates in the App.

One of our cellular network service providers is experiencing an issue and is working towards a resolution.

We apologize for this issue and will provide updates as they become available.

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Matt Twyman
Began at:

Affected components
  • Data Gateway
    • Cellular Network Services
    • Trip Data Processing